Privacy Policy

Last updated: 26 November 2025

Welcome to Meercato (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://meercato.com (the “Site”) and use our services.

By using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide to Us

We may collect the following types of information when you use our Site or services:

Account Information: Name, email address, phone number, billing address, shipping address, and password.
Order Information: Products you purchase, order history, payment method (e.g., card type, last 4 digits). We do not store full payment card details; these are processed securely by our payment providers.
Customer Support: Any information you provide when you contact us for inquiries or support.

1.2 Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and usage, such as:

IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on the Site
Referring website or campaign (e.g., from Facebook Ads)

We may use cookies, pixels, and similar tracking technologies to collect this information. See the Cookies and Tracking Technologies section below for more details.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

Payment providers (for confirmation of payment status).
Delivery and logistics partners (for shipping updates and delivery verification).
Social media platforms, such as Facebook, if you choose to log in or interact with our Site using your social media accounts.

2. How We Use Your Information

We use your information for the following purposes:

To create and manage your account on Meercato.
To process and fulfill your orders, including shipping and returns.
To communicate with you about your orders, payments, and account.
To provide customer support and respond to your inquiries.
To improve and personalize your experience on our Site.
To analyze usage and performance of the Site to improve our products and services.
To detect, prevent, and address fraud, security issues, or technical problems.
To send you marketing communications (where permitted by law) that may be of interest to you.
To comply with legal obligations and enforce our terms and policies.

3. Facebook, Cookies, and Tracking Technologies

3.1 Cookies and Similar Technologies

We use cookies and similar technologies (such as web beacons and pixels) to:

Remember your preferences and settings.
Keep you logged in to your account.
Understand how you use our Site.
Measure the performance of our marketing campaigns.

You can control cookies through your browser settings. However, disabling cookies may affect certain features of the Site.

3.2 Facebook Pixel and Facebook Tools

Our Site uses tools provided by Meta Platforms, Inc. (Facebook), such as the Facebook Pixel and other Facebook technologies, to:

Measure and optimize our advertising campaigns on Facebook and Instagram.
Show you relevant ads based on your interactions with our Site.
Understand how visitors interact with our pages and ads.

The information collected through Facebook tools may include your IP address, browser information, pages visited, actions taken on the Site (e.g., “Add to Cart”, “Purchase”), and may be used to create anonymized statistics and audiences for advertising purposes.

Facebook may associate this data with your Facebook account in accordance with Facebook’s own privacy policy. For more information about how Facebook processes data, please review the Facebook Data Policy on the official Facebook website.

Where required by law, we rely on your consent to use Facebook tools and cookies. You may revoke or adjust your consent by changing your browser settings or using any cookie preference tools we provide on the Site.

4. Legal Bases for Processing (if applicable)

Depending on your location, we may rely on one or more of the following legal bases to process your personal data:

Performance of a contract: To provide our services and fulfill your orders.
Legitimate interests: To improve our services, prevent fraud, and secure our systems.
Consent: For sending marketing communications and using certain cookies and tracking technologies.
Legal obligations: To comply with applicable laws, regulations, or court orders.

5. How We Share Your Information

We do not sell your personal data. We may share your information with:

Service providers and partners who help us operate the Site, process payments, deliver orders, provide analytics, marketing, and customer support.
Payment processors to process your payments securely.
Logistics and shipping companies to deliver your orders.
Advertising and analytics partners (including Facebook) for measuring and improving our marketing.
Authorities or legal entities, if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal reasons).

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, where applicable.
Object to or restrict certain types of processing.
Withdraw consent where processing is based on consent (e.g., marketing emails).
Request a copy of your data in a portable format, where applicable.

To exercise these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before acting on your request.

8. Security

We use reasonable technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed and stored in countries other than your country of residence. We take appropriate measures to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Websites

Our Site may contain links to third-party websites or services that are not operated by us (for example, payment providers or social media pages). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our Site and services are not directed to children under the age of 13 (or the applicable minimum age in your country), and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Meercato
Website: https://meercato.com
Email: info@meercato.com